The latest from FeedBear

Check this page for updates on new features and other product changes.
Improved
3 days ago

Improved Zapier App Login Process

We pushed a small but important update to our Zapier app that will enhance your login experience and provide better security for your projects. We've listened to your feedback, and we're moving to a new API key authentication method.
 
With this update, we've replaced the traditional username/password login process with a more secure and streamlined API key. You can now find your Zapier API key in your account settings or directly in the Zapier integration card in the Project Settings. This new authentication method ensures that your integration is bound to your user account, just like before.
 
One of the great benefits of this new approach is that if you ever lose access to a project, the integration will automatically stop working. This ensures that only authorized individuals can access and manage your integrations, giving you peace of mind and better control over your projects.  For this reason, we suggest the Project owner (rather than a team member) is responsible for setting up the integration through their account.
 
Existing users who are already using the previous version of the Zapier app with the username/password authentication method don't need to migrate. This update only affects new users who will now be presented with the API key authentication when setting up the integration.
 

Make Ideas Private (Visible Only to Admins)

We're excited to bring you a highly requested feature to help you manage feedback more effectively. You can now make ideas private, ensuring that only admins have access to them. 🤫
 
To make an idea private, simply head over to the idea from your board or roadmap and, from the right panel, click on the "Make Private" button.

Once enabled, the post will be hidden from regular users, ensuring that only admins with the right permissions can access it. Even the person who posted the idea won't be able to access it anymore.

You can now quickly remove an idea from public view (or from users in a private project), while keeping it accessible internally for your own team (yourself and other admin users).

Posts made private are now visibly marked by an icon wherever they are visible (feedback boards, roadmap or search results). You'll see them as an admin, but not your users.

You can now easily make a post private - visible only to you and other team members
 

 
Improved
17 days ago

Now you can add a "noindex" meta tag to your pages

Some of our users have requested the ability to prevent their boards from being indexed by search engines, even if they are publicly available.
 
With the latest update, you can now easily add a no-index meta tag to your boards using the Custom Code feature accessible from your Project Settings.
 
In the section named "Custom code at the end of </head>", simply enter the following code:
<meta name="robots" content="noindex">
This simple addition will inform search engines not to index your boards, ensuring that they remain accessible only to the intended audience or that they won't compete with your main domain for your keywords.
 
Improved
19 days ago

Hide "Not Now" Posts on Feedback Boards

When you mark an idea with a "Not Now" status, it won't be visible by default in your feedback boards anymore. 

We understand that sometimes ideas need to be put on hold or parked to be revisited later, and it's essential to manage expectations. From now on, your users won't receive any notifications when an idea is marked as "Not Now."
 

Custom Code for Google Analytics Support

We're excited to announce a brand new feature that many of you have been asking for - the ability to add custom code to your projects! 🎉
 
With this latest update, admins can now easily include additional HTML/javascript code in FeedBear, allowing you to integrate various third-party tools and services seamlessly.
 
One popular use case for this feature is adding Google Analytics support to your projects. By simply entering the Google Analytics javascript snippet, you'll be able to monitor traffic, and gain valuable insights into how your customers are engaging with your feedback board, roadmap and individual ideas.
 
We understand that every company has unique requirements, and sometimes out-of-the-box solutions just don't cut it. That's why we wanted to empower you with the ability to customize FeedBear according to your specific needs.

You'll find this new feature under Project Settings / Custom Code - which also includes support for Custom CSS, to customize the look and feel of your project.
Custom Code now includes Custom CSS, and HTML code to include in the <head> and footer part of your pages.

AI-powered replies to ideas

We are thrilled to announce our latest update that will help you save time and energy when it comes to answering new feature requests on your board.
 
As you know, answering every new idea with a thoughtful response can be time-consuming and requires a certain level of skill. With FeedBear's new feature, you can now draft replies using GPT4, which will help you streamline the process.

FeedBear generates 3 replies for you, just click on a suggestion to edit it before you send it
 
This feature can help you save time and effort by suggesting replies based on the context of the idea and the language you use in your responses.

To give it a try, just click on the "Reply using AI" button in the comments section.

Click on "Reply using AI" to generate possible replies for the idea

AI-powered Changelog Generator

We understand how time-consuming it can be to draft changelog entries or new feature announcements. 

That's why we've developed a solution that allows admins to create new changelog entries in no time, based on the content of ideas already added to a board.
 
With the help of GPT4, FeedBear can now draft changelog entries for you whenever you mark an idea as "Done", or at any time directly from the Changelog entry editor. This means that when you're ready to announce your latest feature, you can do it in just a few clicks.

Our goal is to make it easier for you to keep your customers up to date with your product's latest developments, and we hope this new feature will help you achieve that.

To give it a try, click on "Write with AI" from the changelog editor. Or notice how FeedBear drafts a new changelog entry automatically whenever you change status to "Done" for any idea on your board.

Create a changelog from any idea in your project, or automatically when changing status to "Done"

Internal Notes for Ideas

Admins can now save notes about an idea, such as links to internal documents, project tracking tools or details about customers. This will help you keep all the important information in one place, making it easier to manage feedback.

The internal notes space can be used for anything you want - links to docs, notes about the feature, customers affected, etc.
 

FeedBear Intercom app

We are excited to announce our new Intercom app for FeedBear! You can now easily add ideas from your Intercom inbox directly into FeedBear boards.

You can also easily search and filter users and add upvotes on their behalf, all directly from an Intercom conversation.

See more details on how to enable the FeedBear Intercom app for your project by clicking here.

FeedBear Intercom integration



Custom menus

We are excited to announce that you can now edit and add custom links to the menu displayed in the board header.

The new settings are located under "Project Settings > Menus".
Custom menus

Jira integration

Our long waited Jira integration is finally here!

You can now link ideas from your FeedBear board to issues in your Jira project.

To enable your Jira integration go to your "Project Settings" and then "Integrations". The Jira integration is only available to customers on the Professional plan and higher.

Jira Integration

New design for Integrations area

This new design will help us with providing a better experience as some long waited integrations are delivered in the upcoming weeks.

Stay tuned for some exciting news soon!
Integrations area

Idea form auto-saving

Whatever you write in the idea form will now be auto-saved, so if you go to a different page and then back to the form, everything you wrote will still be there.

New Import tools for comments, and upvotes

You can now import ideas, comments, and upvotes from any other tool.

For each import type, we have a template file that you can use as a reference. All templates are available to download from the Import area.

The new FeedBear Import Tool



Loading effects

Ideas will now display a nice loading effect while they are loading.

This is an improvement to the user experience, and we plan to incorporate similar effects in other areas soon.

New loading effect

Email notification settings

You can now easily enable or disable certain email notifications that are sent to users and admins.

In your project "Email Settings", scroll to the bottom to see the notifications types.

Email notification settings

Posting ideas on behalf of a customer

Adding ideas on behalf of your users can now be done directly from your board.

Admins will now see a field called "Author", where you can search for existing users or add a name and email.

This makes it a lot easier to add ideas shared by your customers through other sources to your FeedBear board.

Add idea on behalf of users



Add new ideas from Roadmap

You can now add ideas to your board directly from your Roadmap page.

The new author selection input also allows you to add ideas on behalf of users, so you can easily gather their ideas from other sources and add them to your boards.

Add ideas from Roadmap

Ideas Moderation

You can now moderate which ideas will be visible to users.

From the board settings, you can assign the "Not set" status for all new ideas and then hide that status from users, so only admins will be able to see them.

This is extremely useful for those that want to review the ideas provided by users before making them visible on the boards.

Moderation



Translations

If English is not the primary language of your users, you will be happy to hear that we have implemented translated interfaces for our boards, roadmap, and updates pages.

To activate a different language for your project, go to "Project Settings > Translations Settings", there you will find a list of all the available languages that can be applied.

We are looking for people to help us translate FeedBear into more languages, if you are willing to assist let us know!

Translation Settings

Improvements to Widget

We have performed some nice improvements to our widget, in order to make it more flexible and easier to use.

You no longer need to generate an SSO token to use the widget, you can now simply copy its code and paste it directly on your website. In this case, users will be asked to provide a name and email.

The documentation on how to use the widget has also been updated accordingly. You can find the documentation clicking here.

Make sure to give it a try and start asking your users to share their ideas with you!

FeedBear Widget

Embeds

You can now embed your boards, roadmap, and updates page directly into your website.

Allow your users to submit their ideas and check your roadmap and updates without ever leaving your site.

You can find a quick guide on how to incorporate the embeds into your pages by clicking here.

FeedBear Embeds


Email settings

You can now customize some aspects of email notifications that are sent to users, allowing you to better incorporate your company details on those messages as well as better manage any responses that are sent to those emails.

The "Email settings" can be found in your "Project Settings".
FeedBear Email Settings

Single Sign-On

You can now integrate your website login system with your FeedBear project.

We are slowly rolling this feature out to our customers, if you are interested in using SSO for your project send us a message at support@feedbear.com and we will be happy to help with activating it for you.

Single Sign-On

Webhooks

You can now use Webhooks to integrate your boards with third-party platforms.

Create cards in Trello, add entries to a Google Spreadsheet, or simply send an email to your team members when an Idea is added to your board, the possibilities are endless.

The "Webhooks" tab can be found in your "Project settings".
FeedBear Webhooks

Added unique IDs to HTML elements

We've added HTML IDs to most elements to help you styling your FeedBear board with custom CSS.

Hide the count of votes for ideas

You can now hide the count of votes for ideas in any of your idea boards.

This can be useful if you don't want people to be influenced by existing vote counts or if it's not information you'd like to display publicly. You can access this setting from "Board settings" for all of your boards.

Open the board, then Board Settings to enable this

You can now import ideas along with a custom status

Any custom status you used in a different system will be imported automatically.

Edit roadmap view, add and edit statuses

You can now edit the roadmap to choose which statuses are displayed, create custom statuses or rename the existing ones, change their order.

This allows you to have any number of statuses showing in the roadmap, translating the statuses or using your own names.

To make these changes, you'll find Edit Roadmap and Edit Statuses buttons in the roadmap page.

Edit status names, add new ones and change the roadmap view

Easily export all your data

You can now export your entire's project data, including feedback, comments, users and upvotes. You'll find this in the "Export" tab in "Project settings".

Export all your project's data in one click

Custom CSS

You guys have asked for it and we listened. You can now add Custom CSS to your FeedBear project, allowing you to customize its design to match your requirements and branding guidelines.

The Custom CSS feature is located under the Project Settings.

We hope you all enjoy this feature! Get creative with the possibilities!


Style your project as you want with custom CSS




Voter emails are now more visible to admins

You can hover on the name of a voter to see their email. You can also click on their name to open their profile and see their email address.

If you want to get name and email for all voters, you can click on the export button next to the list of voters.

Trello integration

We are happy to announce that our Trello integration is now live and available to all users.

The integration can be enabled from the "Project Settings" area, under "Integrations", and allows you to easily create a card in Trello, or simply attach feedback to an existing Trello card.

We hope that all of you Trello users enjoy this feature!

We are keen to hear your feedback, if you have any ideas, questions or suggestions just let us know.


Rename Changelog and Roadmap

You can now edit the page title for Roadmap and Changelog and make them anything you want! 

This is reflected in the link displayed in the header menu too.

Upvote on behalf of users

You can now upvote feedback on behalf of your users. This should be particularly useful for those who gather feedback from customers over phone calls and support platforms.


Pin comments to the top

You can now pin a comment to the top so it gets some more attention:

Pin comment to the top

Require users to login or register to vote

You can now require users to register or login to leave a vote i.e. you can prevent anonymous votes.

You'll find a setting for this under Project Settings / Feedback.

Add headings and descriptions for all pages

Many have asked for ways to add more context to the feedback boards, roadmap or other pages. You can now add a title and a description for each board (by editing the board), as well as the Roadmap and Changelog pages (from Project Settings)

Filter and sort your Roadmap

You can now filter the roadmap view by board or tag, sort items in any order.

Feedback, comments and upvotes without accounts

We've improved the feedback form, as well as the login and registration processes, allowing users to leave their feedback without having to register for an account. You can now also login using a link sent to your email instead of providing a password.

Users can now upvote ideas and feedback without registering for an account.

These changes have the objective of making it easier for users to share their ideas and feedback

Custom homepage for your project

You can now decide whether your project’s homepage loads to your Feedback board, Roadmap or Changelog. The “Homepage” option loads a list of boards and your Roadmap all in one page.

Change this under Project Settings.

Feedback import and export

You can now import or export posts into a board.

You can use this feature to:
  • Export to your project management tool e.g. Jira or Trello
  • Import from another tool or spreadsheet into FeedBear to kickstart a project
  • Save a backup of your feedback

We added a "Not Now" status

This is useful for ideas you're not likely to implement anytime soon. Posts with this status won't show in the "Not Done" default filter for the board.

SSL for custom domains

We now provision and update SSL certificates automatically if you're using a custom domain.

Favicon support

We've improved the way things look when you share a link to your board in slack, on social media and in search engines.

You can also customize your feedback board with your own favicon.

Small things, but we'll make FeedBear even more customizable with the next updates.

UX and performance update

We updated FeedBear's design and overall experience to improve the productivity and happiness of those who use it – our valuable customers and their valuable users.

As FeedBear's features grew with our customers' needs, the navigation and other action elements became scattered through the workspace. To name a few problems – the search button was appearing only on certain pages, navbar items changed based on the current page. On the engineering side, there were many unnecessary or lazily used libraries that contributed to slow page loads.

Summary of the changes

  • Navigation: Persistent search bar
  • Navigation: All items in one row, until they fit
  • Navigation: Items are the same on every page (duh!)
  • Navigation: Added breadcrumbs to pages on depth level 2 and more
  • Navigation: Separated project switch from the user menu
  • Roadmap: Added feedback boards on the project homepage. This eliminates the previous "Where does your feedback fit the best?" page. Users can now jump directly to their board of interest.
  • Boards: Improved filter/sort bar, moved tags filter next to the others
  • Posts: URLs now contain a simplified version of the title. When the title changes, the URL also changes, but the old URLs keep working (redirecting to the current one). Old URLs with the ID still work.
  • Posts: Attachments can now be added by drag&drop or pasted from the clipboard
  • Posts: Attachments can now be added to the comments
  • Posts: Attachments show as a preview instead of the file name
  • Settings: Added email notification preferences to Personal settings
  • Changelog: Improved scheduling/saving as draft/publishing workflow
  • Changelog: Added default label color swatches in addition to the custom picker
  • Overall visual cleanup: Unified spacing, font sizes, colors, buttons, etc.
If you have any issues or ideas, as always, let me know at pietro@feedbear.com or press the chat button in the bottom right corner. There are a few more updates coming this year, so stay tuned!

Feedback widget

You can now embed a FeedBear feedback widget into your site! Let your users give you feedback without leaving what they're doing.

Notable features:

🆔 User identification
👀 Duplicate prevention: existing posts are suggested as people write the title
🎨 Color customization: respects your selected accent color
👉 Hook the widget popup to any element of your choosing

You can find all information on how to set it up in your project settings.