We've just rolled out a brand new feature that many have been asking for - the ability to post ideas anonymously!
We understand that not everyone wants to create an account or reveal their identity when submitting an idea or bug report. That's why we've made it super easy for your customers to share their thoughts without any friction.
With this latest update, your users can now click on the "Add Idea" button and submit their ideas directly, without having to provide a name or any personal information - they can still enter their details, optionally, so they can be notified of status changes.
By allowing anonymous submissions, you're opening up the floor to even more voices and perspectives.
You can enable anonymous idea submissions from Project Settings, then click on Feedback and make sure the checkbox for this feature is enabled.
We pushed a small but important update to our Zapier app that will enhance your login experience and provide better security for your projects. We've listened to your feedback, and we're moving to a new API key authentication method.
With this update, we've replaced the traditional username/password login process with a more secure and streamlined API key. You can now find your Zapier API key in your account settings or directly in the Zapier integration card in the Project Settings. This new authentication method ensures that your integration is bound to your user account, just like before.
One of the great benefits of this new approach is that if you ever lose access to a project, the integration will automatically stop working. This ensures that only authorized individuals can access and manage your integrations, giving you peace of mind and better control over your projects. For this reason, we suggest the Project owner (rather than a team member) is responsible for setting up the integration through their account.
Existing users who are already using the previous version of the Zapier app with the username/password authentication method don't need to migrate. This update only affects new users who will now be presented with the API key authentication when setting up the integration.
We're excited to bring you a highly requested feature to help you manage feedback more effectively. You can now make ideas private, ensuring that only admins have access to them. 🤫
To make an idea private, simply head over to the idea from your board or roadmap and, from the right panel, click on the "Make Private" button.
Once enabled, the post will be hidden from regular users, ensuring that only admins with the right permissions can access it. Even the person who posted the idea won't be able to access it anymore.
You can now quickly remove an idea from public view (or from users in a private project), while keeping it accessible internally for your own team (yourself and other admin users).
Posts made private are now visibly marked by an icon wherever they are visible (feedback boards, roadmap or search results). You'll see them as an admin, but not your users.
Now you can add a "noindex" meta tag to your pages
Some of our users have requested the ability to prevent their boards from being indexed by search engines, even if they are publicly available.
With the latest update, you can now easily add a no-index meta tag to your boards using the Custom Code feature accessible from your Project Settings.
In the section named "Custom code at the end of </head>", simply enter the following code:
<meta name="robots" content="noindex">
This simple addition will inform search engines not to index your boards, ensuring that they remain accessible only to the intended audience or that they won't compete with your main domain for your keywords.
When you mark an idea with a "Not Now" status, it won't be visible by default in your feedback boards anymore.
We understand that sometimes ideas need to be put on hold or parked to be revisited later, and it's essential to manage expectations. From now on, your users won't receive any notifications when an idea is marked as "Not Now."
We're excited to announce a brand new feature that many of you have been asking for - the ability to add custom code to your projects! 🎉
With this latest update, admins can now easily include additional HTML/javascript code in FeedBear, allowing you to integrate various third-party tools and services seamlessly.
One popular use case for this feature is adding Google Analytics support to your projects. By simply entering the Google Analytics javascript snippet, you'll be able to monitor traffic, and gain valuable insights into how your customers are engaging with your feedback board, roadmap and individual ideas.
We understand that every company has unique requirements, and sometimes out-of-the-box solutions just don't cut it. That's why we wanted to empower you with the ability to customize FeedBear according to your specific needs.
We are thrilled to announce our latest update that will help you save time and energy when it comes to answering new feature requests on your board.
As you know, answering every new idea with a thoughtful response can be time-consuming and requires a certain level of skill. With FeedBear's new feature, you can now draft replies using GPT4, which will help you streamline the process.
We understand how time-consuming it can be to draft changelog entries or new feature announcements.
That's why we've developed a solution that allows admins to create new changelog entries in no time, based on the content of ideas already added to a board.
With the help of GPT4, FeedBear can now draft changelog entries for you whenever you mark an idea as "Done", or at any time directly from the Changelog entry editor. This means that when you're ready to announce your latest feature, you can do it in just a few clicks.
Our goal is to make it easier for you to keep your customers up to date with your product's latest developments, and we hope this new feature will help you achieve that.
To give it a try, click on "Write with AI" from the changelog editor. Or notice how FeedBear drafts a new changelog entry automatically whenever you change status to "Done" for any idea on your board.
Admins can now save notes about an idea, such as links to internal documents, project tracking tools or details about customers. This will help you keep all the important information in one place, making it easier to manage feedback.
You can now link ideas from your FeedBear board to issues in your Jira project.
To enable your Jira integration go to your "Project Settings" and then "Integrations". The Jira integration is only available to customers on the Professional plan and higher.
Whatever you write in the idea form will now be auto-saved, so if you go to a different page and then back to the form, everything you wrote will still be there.
You can now add ideas to your board directly from your Roadmap page.
The new author selection input also allows you to add ideas on behalf of users, so you can easily gather their ideas from other sources and add them to your boards.
You can now moderate which ideas will be visible to users.
From the board settings, you can assign the "Not set" status for all new ideas and then hide that status from users, so only admins will be able to see them.
This is extremely useful for those that want to review the ideas provided by users before making them visible on the boards.
If English is not the primary language of your users, you will be happy to hear that we have implemented translated interfaces for our boards, roadmap, and updates pages.
To activate a different language for your project, go to "Project Settings > Translations Settings", there you will find a list of all the available languages that can be applied.
We are looking for people to help us translate FeedBear into more languages, if you are willing to assist let us know!
We have performed some nice improvements to our widget, in order to make it more flexible and easier to use.
You no longer need to generate an SSO token to use the widget, you can now simply copy its code and paste it directly on your website. In this case, users will be asked to provide a name and email.
The documentation on how to use the widget has also been updated accordingly. You can find the documentation clicking here.
Make sure to give it a try and start asking your users to share their ideas with you!
You can now customize some aspects of email notifications that are sent to users, allowing you to better incorporate your company details on those messages as well as better manage any responses that are sent to those emails.
You can now integrate your website login system with your FeedBear project.
We are slowly rolling this feature out to our customers, if you are interested in using SSO for your project send us a message at support@feedbear.com and we will be happy to help with activating it for you.
You can now use Webhooks to integrate your boards with third-party platforms.
Create cards in Trello, add entries to a Google Spreadsheet, or simply send an email to your team members when an Idea is added to your board, the possibilities are endless.
The "Webhooks" tab can be found in your "Project settings".FeedBear Webhooks
You can now hide the count of votes for ideas in any of your idea boards.
This can be useful if you don't want people to be influenced by existing vote counts or if it's not information you'd like to display publicly. You can access this setting from "Board settings" for all of your boards.
You can now export your entire's project data, including feedback, comments, users and upvotes. You'll find this in the "Export" tab in "Project settings".
You guys have asked for it and we listened. You can now add Custom CSS to your FeedBear project, allowing you to customize its design to match your requirements and branding guidelines.
The Custom CSS feature is located under the Project Settings.
We hope you all enjoy this feature! Get creative with the possibilities!
We are happy to announce that our Trello integration is now live and available to all users.
The integration can be enabled from the "Project Settings" area, under "Integrations", and allows you to easily create a card in Trello, or simply attach feedback to an existing Trello card.
We hope that all of you Trello users enjoy this feature!
We are keen to hear your feedback, if you have any ideas, questions or suggestions just let us know.
You can now upvote feedback on behalf of your users. This should be particularly useful for those who gather feedback from customers over phone calls and support platforms.
Many have asked for ways to add more context to the feedback boards, roadmap or other pages. You can now add a title and a description for each board (by editing the board), as well as the Roadmap and Changelog pages (from Project Settings)
We've improved the feedback form, as well as the login and registration processes, allowing users to leave their feedback without having to register for an account. You can now also login using a link sent to your email instead of providing a password.
Users can now upvote ideas and feedback without registering for an account.
These changes have the objective of making it easier for users to share their ideas and feedback
You can now decide whether your project’s homepage loads to your Feedback board, Roadmap or Changelog. The “Homepage” option loads a list of boards and your Roadmap all in one page.
This is useful for ideas you're not likely to implement anytime soon. Posts with this status won't show in the "Not Done" default filter for the board.
We updated FeedBear's design and overall experience to improve the productivity and happiness of those who use it – our valuable customers and their valuable users.
As FeedBear's features grew with our customers' needs, the navigation and other action elements became scattered through the workspace. To name a few problems – the search button was appearing only on certain pages, navbar items changed based on the current page. On the engineering side, there were many unnecessary or lazily used libraries that contributed to slow page loads.
Summary of the changes
Navigation: Persistent search bar
Navigation: All items in one row, until they fit
Navigation: Items are the same on every page (duh!)
Navigation: Added breadcrumbs to pages on depth level 2 and more
Navigation: Separated project switch from the user menu
Roadmap: Added feedback boards on the project homepage. This eliminates the previous "Where does your feedback fit the best?" page. Users can now jump directly to their board of interest.
Boards: Improved filter/sort bar, moved tags filter next to the others
Posts: URLs now contain a simplified version of the title. When the title changes, the URL also changes, but the old URLs keep working (redirecting to the current one). Old URLs with the ID still work.
Posts: Attachments can now be added by drag&drop or pasted from the clipboard
Posts: Attachments can now be added to the comments
Posts: Attachments show as a preview instead of the file name
Settings: Added email notification preferences to Personal settings
Changelog: Improved scheduling/saving as draft/publishing workflow
Changelog: Added default label color swatches in addition to the custom picker
Overall visual cleanup: Unified spacing, font sizes, colors, buttons, etc.
If you have any issues or ideas, as always, let me know at pietro@feedbear.com or press the chat button in the bottom right corner. There are a few more updates coming this year, so stay tuned!
🆔 User identification 👀 Duplicate prevention: existing posts are suggested as people write the title 🎨 Color customization: respects your selected accent color 👉 Hook the widget popup to any element of your choosing
You can find all information on how to set it up in your project settings.
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